Overview

This Privacy Policy explains how AQUAV collects, uses, and protects information submitted through our website, quote forms, email, phone, and other business communications.

AQUAV provides custom branded bottled water services for businesses, organizations, events, and other commercial customers. By using our website or contacting us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information you choose to provide, including name, business name, contact information, project details, desired bottle type, water type, quantity, timing, logo files, artwork, brand guidelines, messages, quote requests, emails, and call notes.

We may also collect basic technical information such as browser type, device information, referring pages, pages visited, approximate location, and website usage data through standard hosting, analytics, security, or performance tools.

How We Use Information

• Respond to quote requests and customer inquiries
• Prepare mockups, pricing, estimates, invoices, and production details
• Coordinate design, manufacturing, delivery, and reorders
• Communicate about orders, samples, approvals, and account support
• Improve our website, customer experience, products, and services
• Protect our website, prevent fraud, and maintain business records
• Comply with legal, tax, accounting, and regulatory obligations

Artwork, Logos, and Brand Files

Any logo, artwork, or brand asset you submit remains your property or the property of the applicable rights holder. You authorize AQUAV and its vendors, production partners, designers, printers, and service providers to use those materials only as reasonably necessary to prepare mockups, proofs, samples, production files, quotes, and completed orders.

You are responsible for confirming that you have the right to use any logo, trademark, design, image, or artwork you submit.

How We Share Information

We do not sell your personal information. We may share information with vendors and service providers who help us operate our business, including production partners, design support, printing partners, delivery providers, website hosting companies, email providers, payment processors, accounting tools, and customer management tools.

Cookies and Analytics

Our website may use cookies or similar technologies for basic functionality, analytics, security, performance, and user experience. You can control cookies through your browser settings.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, misuse, loss, or alteration. No website, email, or online transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary to provide services, manage customer relationships, process orders and reorders, maintain records, resolve disputes, enforce agreements, and comply with legal, tax, accounting, and operational requirements.

California Privacy Notice

If you are a California resident, you may contact us to request access, correction, deletion, or information about how we handle your personal information. We will review and respond to requests as required by applicable law.

Do Not Sell or Share

AQUAV does not sell personal information. AQUAV does not knowingly share personal information for cross-context behavioral advertising.

Third-Party Links

Our website may link to third-party websites or social media platforms. We are not responsible for the privacy practices, content, or policies of those third parties.

Contact Us

AQUAV
Email: sales@aquavla.com
Phone: 855 • AQUAV • LA